Telehealth & Virtual Visit Services
Prompt, Professional
Care from the
Comfort of Your
Home
Telehealth & Virtual Visit Services allow you to connect with an expert medical provider using your phone, tablet, or computer. You might need this service for a common illness, a follow-up question, or when you are unable to come into the clinic. CityHealth provides convenient and professional virtual care to get you the answers and treatment you need, wherever you are.
How Our Virtual Visits Work
Accessing high-quality healthcare has never been easier. You can connect with one of our trusted San Leandro-based providers in just a few simple steps without ever leaving your home or office.
What Conditions Can Be Treated?
Our providers can diagnose and treat many common conditions virtually, including colds, flu, allergies, pink eye, rashes, and UTIs.
Simple & Secure Technology
Our virtual visit platform is private, secure, and fully HIPAA-compliant. It is easy to use and requires no special software—just a device with a camera and an internet connection.
Prescriptions Sent to Your Pharmacy
If your provider determines you need medication, they can send a prescription electronically to your preferred local pharmacy for convenient pickup.
Is a Virtual Visit Right for Me?
While many conditions can be effectively managed through telehealth, some issues require a hands-on exam. This guide can help you choose the right type of care for your needs.
01
CHOOSE TELEHEALTH FOR:
Cold, flu, and COVID-19 symptoms
Allergies, sinus issues, and pink eye
Rashes and other minor skin conditions
Urinary Tract Infection (UTI) symptoms
Medication questions or refills
02
COME TO THE CLINIC FOR:
Injuries that may need an X-ray, like sprains or fractures
Cuts that may require stitches
Ear infections, which require an internal exam
Anything requiring a hands-on physical exam
03
GO TO THE ER FOR:
Severe chest pain or difficulty breathing
Signs of a stroke, such as sudden numbness or weakness
Major injuries or severe, uncontrolled bleeding
Questions About Telehealth & Virtual Visit Services?
Virtual care may be new to you, so we’ve answered some common questions to make the process as clear and comfortable as possible.
01
Is my telehealth visit covered by insurance?
Most insurance plans, including Alameda Alliance and Blue Shield of California, now cover telehealth visits. We also offer affordable self-pay options for virtual care.
02
What technology do I need for a virtual visit?
All you need is a smartphone, tablet, or computer with a camera, a microphone, and a stable internet connection. Our system works directly in your web browser, so no special app or software download is required.
03
Can I get treatment for my child through telehealth?
Yes, our providers can evaluate and treat many common pediatric conditions through a virtual visit, allowing your child to receive care from the comfort and convenience of home.
04
What happens if we have technical problems during the call?
Don’t worry, this happens. The standard backup plan is for the provider to call you directly on the phone number you provided when you registered.
Why Choose CityHealth
CityHealth combines the trust of a local clinic with the modern convenience of virtual care. We are the smart choice for accessible, high-quality healthcare.
Immediate Care
Connect with a provider quickly from home, often with same-day availability.
Affordable Alternative
Get the same high-quality care as an ER for a fraction of the cost.
Experienced Clinicians
Our experienced clinicians are trained to provide high-quality medical care and treatment virtually.
Peace of Mind
Get clear answers, effective treatment, and relief so you can get back to your life.
Get the Care You Need Today
Don’t let a busy schedule or minor illness slow you down. The CityHealth team is ready to provide the expert care you need online, right now.
